The Renters’ Rights Act has now come into force, bringing significant changes to the private rented sector. One of the most talked-about changes is the new right for tenants to request permission to keep a pet in a rented property.
For landlords, understanding how these new rules work is essential to remaining compliant while continuing to protect their investment.
What Has Changed?
As of the 1st May, tenants have had a formal right to request permission to keep a pet in their rented home. Landlords must consider each request fairly and cannot refuse permission without a reasonable justification.
When a request is received, landlords are required to respond within 28 days. If permission is refused, the reason must be clearly explained and supported by legitimate grounds. For example, a refusal may be considered reasonable where a leasehold agreement or superior landlord prohibits pets within the building.
Service animals must be accommodated and cannot be refused.
As every property and tenancy is different, landlords must assess each request individually and ensure their decision-making process complies with the legislation.
Why This Could Be Good News for Landlords
While some landlords may initially have concerns about allowing pets, there can be significant benefits.
Demand for pet-friendly rental properties continues to grow, with many tenants actively searching for homes that will accommodate their pets. By considering pet requests positively where appropriate, landlords may open their property to a wider pool of prospective tenants.
Pet owners are also often looking for long-term stability, which can result in longer tenancies and reduced void periods. For many landlords, this can provide greater consistency and help minimise the costs associated with frequent tenant turnover.
Protecting Your Property
Concerns about wear and tear are understandable, particularly when pets are involved. However, there are practical steps landlords can take to protect their property while complying with the legislation.
The Act does not allow landlords to charge an additional pet deposit. The standard tenancy deposit remains the only deposit that can be taken. This can still be used to cover any damage beyond fair wear and tear at the end of the tenancy.
To reduce risk, we recommend:
- Having clear tenancy agreements and pet policies in place.
- Completing detailed inventories and photographic records before the tenancy begins.
- Carrying out regular property inspections.
- Conducting thorough check-out inspections when the tenancy ends.
Should damage exceed the value of the tenancy deposit, landlords may still have the option to pursue recovery of additional costs through the appropriate legal channels.
Can Landlords Still Advertise “No Pets”?
Landlords can still indicate that they would prefer not to accept pets. However, this does not remove a tenant’s right to submit a formal pet request.
Any request received must still be considered fairly and on its own merits, with a reasonable response provided within the required timeframe.
How Can We Help Landlords?
The introduction of the Renters’ Rights Act has created new responsibilities for landlords, and navigating the legislation can sometimes feel overwhelming.
We can help you assess pet requests, understand what may constitute a reasonable refusal, update tenancy documentation, and put practical measures in place to protect your property.
Whether you manage one property or a larger portfolio, our experienced team can help you stay compliant while making informed decisions that work for both you and your tenants.
If you would like advice on pet requests, tenancy management, or any aspect of the Renters’ Rights Act, get in touch with the DDM Lettings team today.
